Job Description
Caring for others isn't just a profession—it's a passion. We believe in making a meaningful impact by providing compassionate, community-based care for individuals in need. Our goal is to empower people to lead fulfilling lives through a supportive, integrated care approach. If you're a mission-driven professional looking to make a real difference, this is the place for you.
Currently, we serve thousands of patients across multiple states, with a vision to expand and reach even more individuals in need. Our focus is on delivering high-quality behavioral health services, advocating for underserved populations, and implementing evidence-based care models that drive real results.
Position Summary
We are seeking an experienced and dedicated ACT Clinical Manager to lead an Assertive Community Treatment (ACT) team. ACT is an evidence-based service model designed to provide comprehensive, person-centered mental health care to individuals with severe and persistent mental illnesses.
Under the supervision of the Clinical Director, the ACT Clinical Manager will oversee the daily operations of the ACT team, providing clinical guidance, managing intake and admissions, ensuring census stability, and leading a multidisciplinary team. This role requires strong leadership, problem-solving skills, and a commitment to delivering high-quality care while supporting both clients and staff.
Key Responsibilities
Direct and oversee the day-to-day operations of the ACT team, including scheduling and ensuring 24/7 service coverage.
Lead daily team meetings to evaluate client status, coordinate treatment activities, and address immediate client needs.
Establish and maintain partnerships with law enforcement, human services agencies, landlords, employers, and other community resources.
Provide ACT interventions and direct client support at least 50% of the time, working alongside team members to help clients reach their goals.
Assign new clients to team members, review intake information, and ensure the development of Individual Service Plans (ISPs) that align with client needs.
Ensure team documentation is completed accurately and in compliance with ACT model standards and regulatory requirements.
Serve as the Active Qualified Practitioner responsible for approving progress notes, Individual Recovery Plans, and Individual Specific Service Plans.
Provide on-call support for crisis situations and ensure team coverage during both scheduled and unscheduled hours.
Conduct quality assurance audits, review clinical records, and ensure effective service delivery and discharge planning.
Train team members on entitlement programs, housing support, Medicaid enrollment, and appeals for denied benefits (SSI, SSDI, VA).
Oversee clinical services for consumers in supported housing, ensuring service provision aligns with client needs.
Manage financial agreements for housing support and ensure timely rent payments.
Implement staff training and professional development programs to enhance team effectiveness.
Review and approve client documentation within the Electronic Health Record (EHR) system.
Supervise and support staff through coaching, mentorship, and performance management.
What We're Looking For
The ideal candidate is a strong leader who can balance bold decision-making with empathy and precision. This person should be a proactive problem-solver, an excellent communicator, and a supportive mentor who ensures compliance and quality in all aspects of the ACT program.
Qualifications & Experience
Education: Master's degree in a related field is required.
Licensure: Must be a licensed Mental Health Clinician in the District of Columbia (LICSW or LCPC).
Experience:
3-6 years of experience working with individuals with chronic medical conditions, serious mental health disorders, and/or substance use disorders.
2-4 years of experience in case management, crisis intervention, medication management, therapy, or rehabilitation support for adults.
Minimum of 2 years in a supervisory role (4 years preferred).
Technical Skills: Proficiency in Microsoft Outlook and other standard software applications.
Work Authorization: Must be legally authorized to work in the U.S.
Core Competencies
Leadership & Decision-Making: Ability to lead a high-performing team while maintaining accountability and focus on client outcomes.
Relationship Building: Strong interpersonal skills to foster trust with clients, staff, and community partners.
Client-Centered Care: A deep understanding of mental health services and commitment to delivering personalized, recovery-oriented support.
Problem-Solving: Ability to quickly assess challenges and implement effective solutions.
Compliance & Quality Assurance: Ensures adherence to regulatory standards and maintains high-quality service delivery.
Why Join Us?
Opportunity to make a lasting impact on individuals and communities in need.
Supportive team environment with a commitment to professional growth and development.
Competitive salary and benefits package.
Meaningful work that aligns with your passion for mental health and community care.
If you are a compassionate and driven leader looking to make a difference, we encourage you to apply and join a team that truly values the power of care and connection.
Employment Type: Full-Time
Salary: $ 90,000.00 100,000.00 Per Year
Job Tags
Full time, Immediate start,